Student Frequently Asked Questions

How do I view my grades? 

You may access your grades through the online CASO portal using your student identifier, e-mail on record and secure-safe password. All grades are expected to be posted by Friday July 3, 2015. 

How do I request a copy of my transcript? 

You may request an official copy of your transcript by sending an email to You must include a copy of your state issued identification and student identifier. Please note, we can only send a hardcopy of your transcript to the mailing address on your identification. If you would rather have your transcript e-mailed, please include the registered e-mail on record. 

I recently graduated from my program, how do I receive my certification? 

While all award ceremonies have been cancelled, students who have completed their program of study will receive their diplomas, certifications and awards in hardcopy form via postal mail. Students who prefer to receive their documentation sent by electronically need only to e-mail and submit the request in writing. 

Will my credits transfer to another institution? 

The decision concerning the acceptance of credits earned in any of courses or online modules is made at the discretion of the receiving institution.

What can I do if I have additional questions? 

E-mail with additional questions.